Software Application Training

Organizations are increasingly automating internal operations including managing human resources, accounting activities, and client servicing using various application software such as HRIS, ERP, and CRM. Thus, the focus increases on training employees in operating application software. These software are integral in cutting costs and saving time, and hence operating them requires well-trained employees.

The complexity of understanding this software varies as the number of functions it addresses increases. Some software demand formal training which can last for up to three months, as they have numerous features, functions, shortcuts, and uses associated with them. Large organizations often have multiple application software, sometimes one for each department, aimed at automating time-consuming tasks. Apart from the IT team, members of specific departments are required to operate these application software and require detailed training in the use, functions, and benefits of the software.

Why is traditional training alone not enough to train employees on application software?

• Experienced trainers: Understanding an application software and its uses, functions, features, and benefits can be a complex task. These software require the presence of experienced trainers who help learners navigate through their systems. Often, organizations need to hire external experts who train the staff in the use of these software. Other times, software vendors supply one of their experienced staff members as trainers. In the case of the former, the organization bears the cost of an external trainer. In the case of the latter, the organization may have to pay the vendor extra for the training as well.

• Extended training durations: To master certain software, extended durations of training are required. The time period can vary between 1 – 3 months, just for the training. Additional time to practice using the software is also needed. With training durations such as these, it makes sense to blend traditional training with eLearning courses to help reduce the time, efforts, and resources associated with extended training.

• Need for self-pacing: Complex subject matters require learners to self-pace the training. The task of keeping up with a trainer as well as peers may result in learners skipping and not completely understanding a topic before moving to the next one. Further, it is important to cater to the pace of different learners. Some learners may want to revisit a topic or a module when they are using a specific feature. eLearning supports just-in-time training delivery options, unlike classroom training.

• Training new employees: In the event of a new employee joining, the organization dedicates the same resources it once did to train the complete department. In the case of an industry where regular employee onboarding is common, this becomes an expensive affair.

• Training a reluctant workforce: When introducing a new application software, organizations are sometimes faced with a reluctant workforce, generally, the aged employees, as they are intimidated by the complexity and learning curve associated with it. Following a traditional training approach may further put them off from learning the software due to the complex nature of the software and the two-dimensional approach to training.

How does eNyota help train your employees in adopting new application software?

• Engaging courses: eNyota has created engaging courses that interest all the employees of an organization, including the aged and less technology savvy. The course demonstrates that technology is actually fun. These could be courses developed in Show-me mode (also called Demonstration mode), Try-me mode (also called Practice mode), and Test-me mode (Assessment mode).

• Bite-sized information: The team of experts at eNyota breaks down complex topics into bite-sized courses, where employees can now train themselves on the application, one feature at a time. These courses can also be used as just-in-time reference videos or help videos.

• Self-paced courses: eNyota understands the importance of learning every aspect of an application software. Hence, we design self-paced courses that learners use to train themselves at a rate comfortable to them.

• Extensive library of courses: Application software courses can comprise multiple sections and chapters. Hence, eNyota breaks down every aspect of operating an application into informative courses, which learners can access to understand the application’s complex nature. This is done by getting started to advanced topics organized by workflow, or by expertise levels such as beginner, intermediate, and advanced users.

• Global training: Application software are generally implemented organization-wide. eNyota helps your organization train its business units and offices globally, with translated application software courses.