Our objective was to create a course that the users could refer to anytime and yet not feel overwhelmed by the content. We used a combination of the ADDIE Model and Robert Gagne’s Nine Events of Instruction to develop a structure, then we used Blooms Levels of Instruction Design to break the topics down into smaller content chunks to define the learning levels through the module.
We used progressive reveal of information using interactions and use of infographics. We showed summarized content on screen and supported it with audio to deliver nuggets of important information instead of showing all of it at once. We used activities throughout the module enabling the user to recall what they learned and we interspersed questions to test their knowledge, and had the users take an assessment at the end of each module to qualify for the next module.