Talya Bauer, Ph.D., author of Onboarding New Employees: Maximizing Success says, “The faster new hires feel welcome and prepared for their jobs, the faster they will be able to successfully contribute to the firm’s mission.” Given that even our shopping experiences are personalized, why shouldn’t onboarding be the same? Personalization is the key to making an employee feel welcome and to help them understand what is expected of them. This helps them settle into their new roles in an organic manner. Personalized onboarding experiences increase employee engagement, reduce turnover of new employees, and helps to ramp up faster. This can help new employees become productive faster and can reduce new employee turnover.
Personalization also means acknowledging the learning needs of each individual as all have different learning preferences. Giving the new hires the freedom to consume the information in a device-agnostic manner ensures that all the content meant for consumption gets consumed.
Embracing technology to make your employee onboarding more integrated ensures greater clarity of information and sets a standard of quality for the new hires. We also have to consider the rising millennial population in the workplace and ensure that the onboarding processes resonate with them. Millennials want a structured way forward…they want to know with great clarity what is expected of them and what all they need to do to progress. Sticking to the traditional employee handbook to familiarize people with the organization is just not going to make the cut anymore. It’s time for a more integrated approach to new employee onboarding.