The Training Challenges Of The Hospitality and Restaurant Industry
The hospitality sector consists depends on a workforce with special characteristics, employees are often:
- Young and inexperienced
- Temporary
- Equipped with varying educational and skill levels
- Geographically dispersed
- Represent lower income
- Hired on seasonal and hourly basis
- Customer-facing
- Multi-faceted
Training this workforce brings with it a unique set of challenges and solutions. In this whitepaper, we discuss these challenges and outline the appropriate set of solutions.
