eNyota Learning

The Training Challenges Of The Hospitality and Restaurant Industry

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The hospitality sector consists depends on a workforce with special characteristics, employees are often:

  • Young and inexperienced
  • Temporary
  • Equipped with varying educational and skill levels
  • Geographically dispersed
  • Represent lower income
  • Hired on seasonal and hourly basis
  • Customer-facing
  • Multi-faceted

Training this workforce brings with it a unique set of challenges and solutions. In this whitepaper, we discuss these challenges and outline the appropriate set of solutions.