Working with Oracle CRM
This course provides training on how to use the Oracle CRM application to automate and manage your sales activities and customer data effectively using the various features within Oracle CRM.
This course has been designed to train a company’s employees on using Oracle’s Siebel CRM On Demand system. It trains the learners on how to create leads and manage the sales pipeline using Oracle CRM.
The module has a number of software simulation screens built within Captivate using captured screenshots. There are knowledge checks in between to ensure the learner is engaged and key points are reinforced.