Digital transformation, to various degrees, is driving comprehensive change in the way businesses operate. IDC predicts that spending on digital transformation initiatives will surpass a staggering $2 trillion by 2020. While for some companies, digital transformation applies to outward-facing functions like customer service, for others it is more about driving transformation internally – encouraging employees […]
~Your customer doesn’t care how much you know until they know how much you care – Damon Richards, Customer Care Expert. In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, […]
Corporate learning has now become one of the main business elements in organizations that want to focus on employee training. Over the years, corporate training has come far from classroom training. However, there still are a few aspects that need to be focused on to make it a universally adoptable and financially viable across geographies. […]
Mobile Learning is the fastest-evolving learning technology in the global learning tech industry today! With the rise of mobile devices and numerous other devices having varied screen sizes, mobile learning has now become a major attraction in the learning industry. Facts reveal that 47% of organizations are now using mobile devices to support formal learning. […]
The eLearning market is always buzzing with inventiveness and excitement. Technology is the great enabler, and Learning and Development teams in enterprises are looking towards eLearning for creative ways to enhance training experiences. Here are 4 ways to increase interactivity in eLearning and address the employees’ training and development needs.